Located at Level 32, 180 Ann Street, Brisbane
Public holidays: Closed
Our general enquiry form(Opens in new window).
Local call* 13 QGOV (13 74 68) ( tel:137468 )
International +61 7 3328 4811 ( tel:61733284811) (+10 hours UTC)
(Phone lines open Monday–Friday, 8.30am–4.30pm)
*Costs may be higher from mobile phones and interstate.
Completing your child’s birth registration and applying for their birth certificate on a smart device may be convenient.
However, please keep in mind that the built-in settings, browser and history or cookies on your smart device may create their own issues.
If you are getting a message that your shopping cart is empty:
Your order should be there to checkout, if you made a certificate selection.
Your certificate order has not gone through if you were unable to complete the payment online and money has not come out of your account. You can use the PDF application form and apply by post or in person.
Get the birth certificate application form(Opens in new window).
Submit your application and payment for a birth certificate to us: